Job details
Job type
Full-Time
Full job description
As a Verizon Account Associate, you’ll be the go-to connection between customers and one of the most trusted names in wireless. This is a full-time role where you’ll speak directly with customers, assist with service enrollments, and help manage day-to-day account activity. You’ll work directly with individuals who need reliable solutions, guiding them through available plans and supporting campaign performance.
You’ll represent Verizon, providing real-time customer support that’s clear, helpful, and customer-focused. If you’re dependable, driven, and ready to grow in a team-first, results-based sales environment, we want to meet you.
As a Verizon Account Associate, you’ll:
- Help customers enroll in new Verizon wireless service plans and activations
- Communicate service details, upgrades, and features to support confident sales decisions
- Provide direct, face-to-face customer service in assigned outreach areas
- Assist with billing questions, sales account management, and service plan recommendations
- Maintain accurate customer records, log sales updates, and manage account follow-ups
- Support daily sales performance goals and deliver a strong customer experience
What we look for in a Verizon Account Associate:
- Strong verbal communication and confidence in face-to-face settings
- Interest in sales, customer service, and business growth
- Full-time availability and reliability with a professional attitude
- Ability to manage account conversations and follow up effectively
- Team-first mindset with personal motivation and focus
- No experience needed — training is provided from day one
- Previous experience in sales, telecom, or support roles is a plus