Job details
Job type
RS Client Solutions supports established brands through direct customer engagement, professional sales strategies, and relationship building. We focus on clear communication and creating a straightforward experience for every customer.
We are hiring a Client Solutions Specialist in San Marcos, CA. As a Client Solutions Specialist, you’ll connect with customers, understand their needs, and present relevant service options. This Client Solutions Specialist role provides practical experience in customer engagement, sales, and professional communication.
What You’ll Do as a Client Solutions Specialist
- Represent AT&T services through professional, friendly, and informative customer conversations.
- Ask thoughtful questions and use active listening to understand each customer’s needs and preferences.
- Clearly explain available service options, key features, benefits, and relevant promotions.
- Recommend solutions that align with customer priorities while providing a helpful, personalized experience.
- Answer customer questions, address concerns, and provide accurate information throughout the interaction.
- Maintain organized customer records, complete required documentation, and follow established company procedures.
- Collaborate with teammates to strengthen customer engagement, support daily objectives, and achieve team performance goals.
What We’re Looking For in a Client Solutions Specialist
- High school diploma or GED required; additional education is a plus.
- Strong verbal communication and interpersonal skills.
- Comfortable interacting directly with customers.
- Professional, dependable, and customer-focused approach.
- Self-motivated with a goal-oriented mindset.
- Willingness to learn, accept coaching, and develop professionally.
What We Offer
The Client Solutions Specialist position offers hands-on experience, coaching, and mentorship. You’ll develop practical skills in customer service, sales, communication, and business development while working toward professional growth. We provide opportunities to take on additional responsibilities based on performance.
If you’re ready to grow your skills and make a difference in customer interactions, apply for the Client Solutions Specialist position today. The Client Solutions Specialist opportunity is based in San Marcos, CA.