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Are you a people person with a passion for connecting and a drive to succeed? Do you thrive in dynamic, goal-oriented environments? Said yes to both? Join us and we’ll help accelerate your growth.
Capital City Concepts is seeking highly motivated and ambitious individuals to join our team as AT&T Customer Enrollment Associate. As a trusted AT&T partner, we handle in-person, face-to-face sales and customer enrollments directly at customers’ residences. You’ll be presenting and enrolling customers into AT&T’s cutting-edge fiber internet and wireless products, helping families upgrade their home connectivity with the most reliable technology on the market.
This is a hands-on opportunity to build a rewarding career from the ground up, your effort, communication skills, and drive will directly shape your earning potential. If you’re eager to learn, ready to grow, and excited to be rewarded for your hard work while representing a nationally recognized brand, we want to hear from you!
Responsibilities of a AT&T Customer Enrollment Associate
- Engage directly with potential customers to present and explain the benefits of AT&T's latest fiber internet, television, and wireless services.
- Conduct in-depth needs assessments to understand customer requirements and recommend tailored solutions that align with their lifestyle and budget.
- Master our comprehensive sales process, from initial contact to successful customer enrollment, ensuring a seamless and positive experience.
- Participate actively in daily team meetings and training sessions to continuously refine sales techniques, product knowledge, and communication skills.
- Maintain accurate records of customer interactions and sales activities, utilizing our CRM system to track progress and contribute to team goals.
- Collaborate with team members to share insights, strategies, and best practices, fostering a supportive and high-achieving sales culture.
- Serve as a knowledgeable and professional brand ambassador for both Capital City Concepts and AT&T, upholding our high standards of integrity and customer service.
- Stay informed on industry trends and competitive landscape to effectively position AT&T's services as the superior choice for consumers.
Qualifications of a AT&T Customer Enrollment Associate
- Exceptional communication and interpersonal skills, with the ability to build rapport and trust quickly with a diverse range of people.
- A strong desire to learn and a positive, coachable attitude, with the resilience to handle objections and challenges.
- A self-starter with an unwavering work ethic and a competitive spirit, driven by the desire to exceed sales targets.
- Prior experience in sales, customer service, or a related field is a plus, but not required we provide all the training you need to succeed.
- The ability to work independently as well as a productive member of a fast-paced team.
- High school diploma or equivalent required; some college coursework or a degree is a plus.
- Reliable transportation is essential, as this role involves direct customer interaction in various locations.
Benefits
- Clear and rapid opportunities for career advancement into leadership and management roles based on merit and results.
- Exciting and motivating team environment with regular contests, bonuses, and performance incentives.
- Ongoing professional development and mentorship from experienced industry leaders.
- Travel opportunities for top performers to network at industry conferences and exclusive events.
Job Type: Full-time